Privacy Policy

1. Information We Collect

When you create an account, place an order, or contact us, we may collect the following information:

• Full name and email address
• Phone number and shipping/delivery address
• Payment information (processed securely via our payment partners)
• Order history and preferences
• Device and browser information for fraud prevention

2. How We Use Your Information

• To process and fulfill your orders
• To send order updates and delivery notifications
• To provide customer support
• To improve our website and services
• To send promotional emails (only with your consent)
• To prevent fraud and ensure security

3. Data Protection

We implement industry-standard security measures to protect your personal information. Your data is stored on secure servers provided by Supabase and is encrypted in transit and at rest. We do not sell, trade, or rent your personal information to third parties.

4. Third-Party Services

We use the following third-party services that may collect information:

• Supabase — Database and authentication
• Vercel — Hosting and deployment
• Resend — Transactional emails
• WhatsApp Business API — Order notifications
• Payment Gateways — JazzCash, Easypaisa, Bank transfers

5. Cookies

We use essential cookies to maintain your session and authentication state. These cookies are necessary for the website to function and cannot be disabled. We do not use third-party tracking or advertising cookies.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt out of marketing communications

7. Contact Us

If you have questions about this Privacy Policy, contact us at info@gurualpha.com or via WhatsApp at +92 322 555 2200.