Returns & Exchanges
Not satisfied? Return most items within 7 days for a full refund or exchange. No questions asked.
7-Day Window
Return within 7 days of delivery
Easy Process
WhatsApp us, we handle the rest
Quick Refund
3–5 business days after inspection
What Can Be Returned
- Unopened products in original sealed packaging
- Defective or dead-on-arrival products
- Wrong item shipped by us
- Products damaged during shipping
- Items not matching the website description
What Cannot Be Returned
- Opened products with used/worn condition
- Products with damaged or missing original packaging
- Custom or personalized orders
- Software, digital downloads, game keys
- Hygiene-sensitive items (earbuds, in-ear monitors) once opened
- Items marked as final sale
How to Return
1
Contact Us
Message us on WhatsApp at +92 320 989 4898 with your order number and reason for return.
2
Get Approval
We review your request within 24 hours and send you return instructions.
3
Ship It Back
Pack the item in its original packaging. We arrange free pickup for defective items.
4
Get Refunded
Once we inspect and approve, your refund is processed within 3–5 business days.
Refund Methods
Bank Transfer / EasyPaisa
For COD orders — refund within 3–5 business days
Original Payment Method
For prepaid orders — refund within 5–7 business days
Store Credit
Instant — use on your next order