Returns & Exchanges
Not satisfied? Return most items within 7 days for a full refund or exchange. No questions asked.
schedule
7-Day Window
Return within 7 days of delivery
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Easy Process
WhatsApp us, we handle the rest
payments
Quick Refund
3–5 business days after inspection
What Can Be Returned
- check_circleUnopened products in original sealed packaging
- check_circleDefective or dead-on-arrival products
- check_circleWrong item shipped by us
- check_circleProducts damaged during shipping
- check_circleItems not matching the website description
What Cannot Be Returned
- cancelOpened products with used/worn condition
- cancelProducts with damaged or missing original packaging
- cancelCustom or personalized orders
- cancelSoftware, digital downloads, game keys
- cancelHygiene-sensitive items (earbuds, in-ear monitors) once opened
- cancelItems marked as final sale
How to Return
1
Contact Us
Message us on WhatsApp at +92 322 555 2200 with your order number and reason for return.
2
Get Approval
We review your request within 24 hours and send you return instructions.
3
Ship It Back
Pack the item in its original packaging. We arrange free pickup for defective items.
4
Get Refunded
Once we inspect and approve, your refund is processed within 3–5 business days.
Refund Methods
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Bank Transfer / JazzCash / Easypaisa
For COD orders — refund within 3–5 business days
credit_card
Original Payment Method
For prepaid orders — refund within 5–7 business days
savings
Store Credit
Instant — use on your next order